Action at Reno City Hall
Council reviews one year franchise extension
Citizens committee ponders new involvement
and consumers criticize city staff
Ask to monitor negotiations
On Wednesday, October 22, 2003, the Reno City Council agendized
two recommendations forwarded from the Sept. 25 CCCC meeting: the
placement of a CCCC member as an observer in negotiation of a new
Charter franchise agreement and permanent inclusion of purview over
cable TV in the city manager's job description. The council rejected
the first proposal 7-0 and amended the second to apply to the city's
director of community relations.
City of Reno Citizens Cable Compliance Committee
FROM: Andrew Barbano, Chair
RE: 9-24 Reno City Council agenda
9-25 CCCC agenda
City Attorney Patricia Lynch graciously left a message
on Tuesday afternoon noting that city staff has pulled item 5T
from the 9-24 council agenda. They feel it needs more discussion
regarding a "subcommittee acting in a staff capacity."
Deputy City Atty. Jonathan Shipman will not be available
to discuss the matter with the council, as he has become a new
Please note another cable-related item on Wednesday's council
consent agenda, no. 5B. City staff has apparently recommended
a one-year extension of the current Charter contract, similar
to Washoe County's action earlier this year. (All the more reason
for Sparks to quickly get a cable committee established.)
The extension paves the way for discussion of item 8c on the CCCC
agenda for this Thursday, 9-25, at 4:00 p.m., as noted below.
Here is the specific 9-24 Reno City Council agenda language:
5B. Staff Report: Approval of extension of existing Cable Franchise
Agreements with Charter Communications until September 11, 2004.
[UPDATE: On Councilman David Aiazzi's motion, the council unanimously
voted for a 90-day extension with an additional 90 days if needed.
Aiazzi noted and staff concurred that an agreement is close.]
5T. Staff Report: Approval of an amendment to Article VI of the
By Laws of the Citizens Cable Compliance Committee relating to
the function of subcommittees.
The full agenda is posted at http://www.cityofreno.com
Andrew Barbano, CCCC Chair
ec: Cable mailing list
CITIZENS CABLE COMPLIANCE COMMITTEE (CCCC)
September 25, 2003
Reno City Hall
490 South Center Street, Council Chambers
Reno, Nevada 89501
announcement of this meeting is posted at Reno City Hall at 490
South Center Street, City of Reno Community Development Building
at 450 Sinclair Street, the Washoe County Library Downtown branch,
the City of Reno Public Works Department, 4th Floor and Paine-Webber
Building at 350 South Center Street.
ALL ITEMS ARE FOR CCCC ACTION UNLESS OTHERWISE NOTED WITH AN ASTERISK
We are pleased to make reasonable accommodations for members of
the public who are disabled and wish to attend meetings. If you
should require special arrangements for the meeting, please contact
(775) 334-3112 at least 24 hours prior to meeting date.
1. * Roll Call
2. * Report from Council Liaison Council Member Dave
3 * Public Comment - Limited to no more than (3) minutes.
The public may comment by making a request to speak to the CCCC
4. Approval of minutes of August 28th CCCC meeting.
5. Presentation to the CCCC regarding the operation
of the cable television Emergency Override System, as defined
by existing City ordinances 5.90.1300 and 5.90.2300.
6. Recommendation by the CCCC to the City Manager
to revise the job description of the existing position of Director
of Community Relations to include those duties, activities, functions
and responsibilities necessary to ensure compliance with both
the City's Master Cable Ordinance and any specific cable television
franchise agreement granted by the City.
7. Discussion for recommendation to the Reno City
Council that any new cable franchise agreement include updated
rules and guidelines concerning the social and economic discount
program provided under section 5.90.1540 of the existing (TCI)
8. Discussion and feedback from, and action by, city
staff; potential assignment to subcommittees:
Status of city council appointment of replacement for
Kate Marshall. [UPDATE: The council appointed Richard
Barton, Ph.D., on Oct. 8. Dr. Barton declined for
b. Status and timeline of creating
a CCCC presence on city website and status of posting
of all past CCCC minutes and agendas to city site, or,
in the alternative, forwarding an electronic version to
the chair of minutes beginning with April, 2003, for posting
at the unofficial website.
c. Update on city staff negotiation
of new cable franchise agreement and discussion of necessity
of increased support and/or oversight by CCCC. (NOTE:
Publication of draft agreement will drive setting the
date of the first live call-in town hall meeting which
has been approved by the city council.)
criticize city staff
Request to monitor negotiations
UPDATE: On Wednesday,
October 22, 2003, the Reno City Council agendized
two recommendations forwarded from the Sept. 25
CCCC meeting: the placement of a CCCC member as
an observer in negotiation of a new Charter franchise
agreement and permanent inclusion of purview over
cable TV in the city manager's job description.
The council rejected the first proposal 7-0 and
amended the second to apply to the city's director
of community relations.
Request to staff that Charter provide the committee with
information concerning implementation of high-definition
e. Request that staff provide draft
minutes of the previous meeting at least seven working
days prior to the next scheduled meeting.
f. Request that staff set up
a tour of Charter's call center, business office and work
center for the Operations Subcommittee and any other interested
CCCC members and city staff. To include a presentation
from Charter regarding its methods of operation, including
the use of sub-contractors. (NOTE: Charter Group Director
of Government Relations Marsha Berkbigler has agreed
to provide a technical expert to answer committee questions,
per CCCC minutes of 15 July 2003, at page 3).
g. Report on distribution and implementation
of complaint process flow chart approved at August meeting.
h. Report on implementation and graphic
design of new consumer complaint language on Charter customer
i. Request that staff obtain Charter
policies for extending service to unserved addresses.
Potential assignment to Operations Subcommittee.
j. Report from Steven Wright
regarding cable-specific reportsgenerated as part of
the city's new call center computer program (per minutes
of June 26 meeting, page 6).
9. Reports from subcommittees:
a. OPERATIONS: Thornsberry, Chair; Gorman
b. COMPLAINTS: Stone, Chair; Gorman, Dean.
c. COMMUNICATIONS: 9-20-2003 Reno Gazette-Journal
Silver Pen Winner (congratulations!) Lanham, Chair; Thornsberry
d. AD HOC SENIORS COMMITTEE: Stone, Chair,
Thornsberry and Dean. Report from Barbara Stone regarding home
wiring and senior/disadvantaged discount issues.
e. AD HOC ELECTRONIC MONITORING COMMITTEE:
Gorman, Chair; Stone and Dean. (Alternate: Thornsberry)
Identification of agenda items for future meetings of the CCCC.
NOTE: The council meeting will be cablecast live beginning at
10:00 a.m. 9-24 on SNCAT Sparks-Reno
Charter Channel 13. The 9-25 CCCC meeting will be cablecast live
at 4:00 p.m., also on Channel 13, with a rebroadcast this Saturday,
Sept. 27, at 3:00 p.m., same station. A second CCCC rebroadcast
will run at 5:00 p.m. on Tuesday, Sept. 30.
Watch this website and Barbwire
by Barbano in the Sunday Sparks Tribune for updates.
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